It Starts Here
Information
If you’re involved in an accident or have damaged your car, chances are you’ll have some questions. We do this everyday so we have the answers. Our Service representatives will give you the information you need so you can make informed decisions relating to your damage.
Damage Assesment
We’ll carefully itemize what’s damaged, provide a meticulous list of parts and labor, then we explain your options. Diligent damage assessment is the first step in strategic planning; critical to controlling costs, minimizing delay and is vital to repair quality.
Towing
Towing- If your car is not drive-able after a collision you may call Metro-Pro at 714 556 4200. anytime 24/7. If you prefer, call us during business hours and we’ll arrange to have your car picked up. Most insurance policies cover the cost of towing after a collision.
Rental Cars
Enterprise will pick you up here even without an appointment. We’ll cheerfully arrange it, or our neighborhood Enterprise office can be reached at 714 758-0326. We’ve negotiated reduced rates for our clients.
Claims Assistance
We’re your advocate. Our familiarity and experience with insurance claims processes enables us to cut throught the red tape and get your claim expedited.
Used Car Inspections
If you’re considering buying a used car, we offer complementary inspections to differentiate between cars worth owning, and ones to avoid. Our knowledge and experience saves you time, money and gives you peace of mind. Call for details.
Hands On
Paint-less dent repair (PDR)Body repairThis method involves removal of dents without damaging the paint. If you have a dent, large or small, and the paint is intact, we highly recommend and offer this type of repair. The cost and repair time is substantially less. We regularly perform PDR on dents that others say, “just can’t be done”. Before you waste hundreds of dollars on needless painting, let us evaluate your damage.
Unibody/FrameFrom part replacement to ironing out a damaged area, our technicians are highly skilled and experienced. Modern cars are built by robots, to exacting standards. Our technicians receive ongoing training from ICAR, BASF and testing by ASE to assure we have what it takes to replicate auto manufacturing standards. When it comes to repairing your body damage, we’re relentless.
MechanicalMost cars built today use a weight saving, unibody construction design. Structural sheet metal parts are welded, bonded and riveted together to create a structural shell. We use specialized repairing and measuring equipment to diagnose, repair or replace components to restore structural integrity. Factory authorized technical procedures are followed explicitly. Our technicians are trained and experienced at repairing and replacing conventional steel ladder frames used on nearly all trucks and some SUV’s. Regardless of the type, the same rules apply. Not an area to compromise! Allow us to answer your questions and give you peace of mind.
PaintingAfter a collision, it’s not uncommon for suspension and other mechanical components to sustain damage. Our technicians are trained, experienced and familiar with diagnosis and replacement of parts damaged from collisions. This includes supplemental restraint devices, braking and steering systems. Strict adherence, to OEM procedures by certified mechanics assure we “get it right” the first time.
Cosmetic touchupIf there is one thing that sets one shop apart from another, it’s the paint quality. We’re known for precisely duplicating paint finishes that look and last just like the factory's. Not only do we custom match each color, we replicate the texture, gloss and durability. We’ve made the unequivocal choice to use BASF refinish products that are enviromentally safe and waterbased. We proudly invite you to tour our stand alone painting department. See how we do it and put your mind at ease.
Glass replacementThere’s more than one method to undo what’s bugging you. It might be the yellowed headlamps or sun faded trim. Perhaps a scrape in the bumper or some chips in the paint. We have many techniques to cost effectively repair cosmetic damage. Just show us your concern, we have the answers.
Polishing and CleaningBesides keeping the wind and rain out, auto glass is a structural safety component. We always use glass installation methods and bonding adhesives that maintain the integrity and safety designed into your car by the original manufacturer. Trust us to replace your damaged glass or apply a solar tint film.
People like “clean and shiny”. We’re committed to match the gloss and texture by machine polishing the newly painted areas as well as adjacent panels. We can clay, wax and polish all the panels if needed. Each car receives a complementary wash and vacuum. The goal is to make your car look great again and give you a reason to smile.
After Repair
Damage ControlComplementary body checkupPerhaps you’ve damaged someone else’s car and you’re considering paying without using your insurance. We can help. Show us the damage, send us photos, or an estimate from another shop. Let us separate fact from fiction. Trust our knowledge and experience to guide you to the best decision possible, saving you from needless expense or an avoidable insurance claim.
Maybe a light bulb's out, or your door isn't latching right. What ever your concern, take advantage of our free checkup services. We'll make minor adjustments or replace most bulbs, free of charge. Stop by and let us check the safety systems on your car. It's our way of saying thank you.
